Last updated: July 6, 2021
DoubleHop SAS is a company registered at 37 rue de la Croix Bazouille, 37420 Beaumont-en-Véron, France (registration number: 841 107 386). Our technical infrastructure is provided by OVH and Clever Cloud, relayed all over the world.
Permission is granted to temporarily download one copy of the materials (information or software) on DoubleHop SAS’s service for personal use only (whether it be in the context of an individual or an organization). This is the grant of a license, not a transfer of title, and under this license you may not:
This license shall automatically terminate if you violate any of these restrictions and may be terminated by DoubleHop SAS at any time.
The materials on DoubleHop SAS’s service are provided “as is”. DoubleHop SAS makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, DoubleHop SAS does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet service or otherwise relating to such materials or on any sites linked to this site.
In no event shall DoubleHop SAS or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on DoubleHop SAS’s service, even if DoubleHop SAS or a DoubleHop SAS authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on DoubleHop SAS’s service could include technical or contents errors. DoubleHop SAS does not warrant that any of the materials on its service are accurate, complete, or current. DoubleHop SAS may make changes to the materials contained on its service at any time without notice. DoubleHop SAS does not, however, make any commitment to update the materials.
semtrack is offering free and paid services. Premium plans may be subject to fees. Fees are post-paid every 5th of the month. All Fees are non-refundable, i.e. there are no refunds or credits for periods where the Client did not use an activated Account, used it only partially, or deactivated the Account or terminated these Terms during an ongoing payment interval.
All semtrack plans come with a 30 days trial which can be canceled by switching back to the free plan. After the trial, the subscription is then considered as active and fees are applied. The remaining trial period (end date) is available from the Plans tab in the Dashboard Settings.
semtrack also offers yearly payments. Switching to yearly payments can be done from the plans tab in the dashboard. Yearly payments are non-refundable once paid.
If fees are not paid in the following 14 days, Supplier has the right to permanently delete the Account, including all Client Data therein.
When subscribing to semtrack paid service (upgrading a plan), or adding a payment method, the user must ensure the email address provided for the semtrack account is valid, able to receive emails from us, and emails we will deliver to that email inbox are read by the user (eg. paid invoices or unpaid invoice notifications).
The semtrack paid service shall be used by legal entities only (businesses and non-profits). It should not be purchased by private individuals, though they can still use the product in its free version.
By adding a payment method to their semtrack account, the user consents to be charged for any active paid subscription, as well as paid subscriptions coming out of trial period. We will automatically attempt to pay any past and present unpaid invoices on the user account when a new payment method is added, using that new payment method. No fees will be incurred for free subscriptions even if a card is registered on the user account.
User can delete their account anytime by contacting us.
Any claim relating to DoubleHop SAS’s service shall be governed by the laws of France without regard to its conflict of law provisions.
By using semtrack, you commit to use the service in accordance with these principles. On its side, DoubleHop SAS undertakes to provide a reliable service and comprehensive communication.